Legal
Privacy Policy
Last updated: April 8, 2026
Balancia is committed to protecting the privacy of everyone who visits this website. This policy describes what data we collect, why we collect it, how it is used, and what options you have regarding your information.
We do not sell personal data to third parties, and we do not use it in ways that go beyond what is described here. If you have questions that this policy does not answer, please use the contact form on our main page.
What Data We Collect
Information You Provide Directly
When you submit a contact form on our website, we receive the following:
- — Your name
- — Your email address
- — Company name (if provided)
- — Service interest and message content
Automatically Collected Data
If analytics cookies are accepted, we collect anonymized usage data including:
- — Pages visited and time spent on each
- — Referring source (search engine, direct, etc.)
- — Device type, browser, and operating system
- — Approximate geographic region (country level)
Cookies and Similar Technologies
We use cookies for website functionality, analytics, and advertising purposes where consent has been granted. A full description of the cookies we use is available in our Cookie Policy.
How We Use Your Data
Responding to enquiries: Contact form submissions are used solely to respond to your message and, where appropriate, to follow up on a potential engagement.
Site improvement: Aggregated analytics data helps us understand how the website is used and where the content or structure could be improved.
Advertising performance: Where consent has been granted, advertising data is used to measure the effectiveness of any campaigns running and to avoid serving repetitive ads.
Legal obligations: In certain circumstances, we may be required to process or retain data to comply with applicable legal or regulatory requirements.
How We Protect Your Data
Secure Transmission
All data transmitted between your browser and this website is encrypted using HTTPS/TLS.
Limited Access
Access to any collected data is restricted to authorized personnel who need it to respond to your enquiry.
No Data Sales
We do not sell, rent, or trade your personal data to any third party under any circumstances.
Breach Response
In the event of a data breach affecting your personal information, we will notify affected individuals in accordance with applicable law.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to access — request a copy of the personal data we hold about you.
Right to rectification — request correction of inaccurate data.
Right to erasure — request deletion of your personal data where we have no lawful basis to continue holding it.
Right to data portability — receive your data in a structured, machine-readable format.
Right to object — object to processing of your data for specific purposes, including direct marketing.
To exercise any of these rights, please use the contact form. We will respond promptly and without charge.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); or contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us via the Contact page. We will process your request promptly.